This video is fairly old -- it's from Supernova 2007 -- but I think this 9-minute talk by Clay Shirky was is of the best descriptions of the underlying motivations behind open-source communities I've seen. (Spoiler alert: it's all about love.) If you've ever had to fight a battle for using open-source software against the argument "but there's no support!" there are some great counterexamples here.
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